Return & Exchange Policy
Guest with Accounts or Without
- Customers who create an account on our site can use their portal to initiate a refund once item has been delivered
- Customers who check out as a guest need to contact our support team to request a refund.Â
We want you to be completely satisfied with your purchase. Returns and exchanges are accepted within 30 days of delivery, subject to the conditions below.
- Items must be unworn, unused, in original condition, with all tags and packaging intact.
- Proof of purchase (order number or receipt) is required.
- Return shipping costs are the responsibility of the customer unless the item is defective. Some exceptions may apply Please Contact UsÂ
- Refunds will be issued to the original payment method within 3-5 business days after we receive and inspect the item.
Change of Mind / Sizing Issues
- We happily accept returns for sizing, color, or style preferences, provided the item meets the condition requirements above.
- However we understand that items may occasionally not meet our expectations due to other factors. We are committed to resolving any issues promptly and fairly. If your situation falls outside our standard policy. Please Contact Us We will review each case individually and do our best to find a solution.
Damaged or Defective Items
- If you receive a damaged or defective item, Please contact us immediately (ideally within 1 week of delivery) with photos and order number. We will arrange a replacement or full refund at no cost to you, including return shipping.